SERVICE
SERVICE

Service process

SERVICE CONCEPT

Quality is life, innovation is motivation, and service is guarantee. Quality is in the heart, responsibility is on the shoulders, and integrity is on the person. Xingaonai Heavy Industry Machinery Co., Ltd. adheres to the service concept of "winning with quality, and being unique with sincerity", focusing on customers, To meet the needs of customers to a greater extent, it has realized the equipment cover in all fields of sand and gravel production lines, and can provide customers with "green sand and gravel orthopedic production line solutions + mature supporting equipment". The one-stop service serves every customer and makes every customer satisfied.
  • PRE-SALE SERVICE
    Provide a full range of technical consulting services, understand customer needs, and design reasonable and economical supporting solutions according to actual conditions.
  • IN-SALE SERVICE
    Provide door-to-door installation services, professional technical teams come to install and debug equipment, guide and train operators to ensure efficient operation of the machine.
  • AFTER-SALES SERVICE
    Provide regular return visit services to help users optimize and maintain equipment, and analyze and solve equipment problems reported by customers in a timely manner.